SHIPPING & RETURNS
Thank you for considering Stixis Tattoo Supplies for your purchase. We offer various convenient ways to place your order:
Online: Visit our website at www.stixis-tattoosupplies.com to place your order securely and avoid any miscommunication.
Phone: You can also place your order by calling us at +30 213 0049179 / +30 6987128330.
Email: For personalized assistance, feel free to email us at firstname.lastname@example.org.
Our shipping times are as follows:
Athens: 2-3 days
Rest of Greece: 2-5 days
International Shipments (EU countries): Varied, depending on the location Please note that these timeframes are approximate and subject to change. We utilize DHL Express for international orders.
Shipping costs are automatically calculated at checkout based on the combined weight of your selected products. For orders up to 2 KG, the shipping cost is 5.00 €. Orders exceeding 2 KG will incur an additional cost of 1.50 € per 1 KG. International orders may have extra costs, which will be displayed during checkout.
Upon receiving your order, we strongly recommend inspecting the products and accompanying invoice/receipt. In the event of any issues with your order, please contact us within 24 hours. For incorrect or faulty product execution, you have 14 days to notify us, and we will exchange the items at no additional charge.
If you wish to exchange a product within the first 14 days, the following conditions apply:
The products must be in pristine condition, with their original packaging and all accompanying items (spare parts, instruction leaflets, etc.).
The client is responsible for covering the shipping cost for the return, except in cases of faulty or incorrectly executed products by our team.
The returned product will be inspected, and exchanges may be refused if the items are not in satisfactory condition or if any components are missing.
We value your satisfaction and are committed to providing high-quality products and service. Should you have any inquiries or concerns, please do not hesitate to contact us.
Thank you for choosing Stixis Tattoo Supplies.