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SHIPPING & RETURNS

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Thank you for visiting Stixis Tattoo Supplies. You can place your order in multiple ways.


SHIPPING TIMES
2-3 days for shipments in Athens, 2-5 days for the rest of Greece. For international shipments or shipments in countries of the European Union shipping times vary depending on the location.

Shipping times above are indicative and may be subject to alterations. Stixis Tattoo Supplies is not responsible for consequences due to shipping delays or lost packages on behalf of the courier company.

SHIPPING COSTS
The final shipping cost of your order is to be calculated at checkout via our automated system and is based on the combined weight of the products. For orders up to 2 KG, the shipping cost is 5.00 €. Orders that weigh over 2 KG have an extra cost of 1.50 € per 1 KG. Orders outside of Greece may be subject to extra costs that will be shown at checkout.

RETURNS
When receiving your order, we strongly advise to check the products and your invoice/receipt. If you have any trouble with your order you can contact the company within 24 hours. In the case of wrongful execution of the order by the Stixis Tattoo Supplies team, or faulty products, you have 10 days to notify the company regarding the issue, and the products will be exchanged for the correct / working items free of charge. 

 

If you would like to exchange a product with another, we accept returns in the first 10 days under the condition that the products are in pristine condition, in their original packaging with all of their items (spare parts, instruction leaflets etc). The client is responsible for paying the shipping cost for the return of the item, unless the product is faulty or wrongly executed by our team. If upon inspection of the returned product our team is dissatisfied with the condition of the product or there are missing items, our company has the right to refuse the exchange.

 

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